Shipping & Returns

Most of the products offered are in stock. The writing instruments and all other products are shipped to you in a padded box. You can find our delivery times on the product detail page and in the shopping cart.

If your product is not available from stock or if it is a custom-made item, this information will be displayed accordingly. We will ship these items as quickly as possible after completion or after receiving the goods from the manufacturer, i.e. approx. 2–4 days if you order express, otherwise 6–14 days. Only in exceptional cases can this take up to 4 weeks. If anything is unclear, please contact us.

We are happy to ship your goods to a different delivery address. For example, you can have your new writing instrument delivered directly to your office. Simply enter the address where you would like to receive your shipment when placing your order.

Should you wish to return all or part of your order for any reason, you may do so within 14 days.

To do this, please send the products you wish to return, along with a copy of the invoice, to the following address:

Please also note that this is a return or cancellation of your order. We will refund the received products to your original payment method.

For all timeframes stated in days on our website, we refer exclusively to business days. Business days are all days from Monday to Friday, with the exception of public holidays and weekends (Saturday and Sunday). This means that all deadlines and delivery times expressed in days only consider business days and may be extended accordingly if they fall on a Saturday, Sunday, or public holiday. These days are not included in the calculation of deadlines and delivery times. Please note this regulation to avoid misunderstandings regarding delivery dates or deadlines.